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Amazon Alexa transcripts live on, even after you delete voice records

Posted on May 10, 2019 by pogowasright.org

Alfred Ng reports:

Amazon doesn’t need to hear your voice recordings to know what you’ve said. It can read them.

After Alexa hears its wake word — which can vary from “Echo” to “Alexa” to “computer” — the smart assistant starts listening and transcribes everything it hears. That’s why when you check your Alexa dialogue history, you can see text next to the recordings like “How’s the Weather” and “Set an Alarm.”

Amazon lets you delete those voice recordings, giving you a false sense of privacy. But the company still has that data, just not as a sound bite. It keeps the text logs of the transcribed audio on its cloud servers, with no option for you to delete them.

Read more on ZDNet.

Category: Business

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