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Does Verizon’s Monitoring Of Customer Behavior Violate Wiretap Laws?

Posted on October 17, 2012July 2, 2025 by Dissent

Earlier this week, I posted a link to a new privacy flap involving Verizon. Here’s more on it from Chris Morran:

 Earlier this month, Verizon Wireless began selling reports that contain data about its customers’ phone usage and browsing activity. Not surprisingly, some people are worried that this might cross the line from being simply bad business to possibly violating federal laws.

Reports issued by the new program, dubbed Precision Market Insights, can cover everything from customers’ operating system to geographic data to gender and age. And though users are anonymous, they can be given labels like “sports enthusiast, frequent diner or pet owner.”

Hanni Fakhoury, a staff attorney at the Electronic Frontier Foundation, tells CNET that disclosing the URLs visited by customers could be a violation of the Wiretap Act, which forbids carriers from divulging the contents of any communication

Read more on The Consumerist.

Thanks to Joe Cadillic for sending in this news. 

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