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Exit, Voice, and the Privacy Paradox

Posted on August 4, 2014July 1, 2025 by Dissent

Chris Hoofnagle writes:

Privacy surveys find that individuals care about privacy, but any observer of social networks can find a great deal of profligate, ill-advised information sharing. This is the so called privacy paradox, the idea that “People’s concerns toward privacy are unrelated to the privacy behaviors. Even though users have substantial concerns with regard to their online privacy, they engage in self-disclosing behaviors that do not adequately reflect their concerns.” The privacy paradox is a major problem for consumer advocates. It suggests that advocates are out of touch with average consumers and that government should not intervene in privacy because individuals really do not care about it. The paradox contributes to a general feeling that consumers are frivolous and fickle, and that their attitudes simply do not matter.

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