As part of the Federal Trade Commission’s ongoing efforts to protect consumer privacy, the Director of the FTC Bureau of Consumer Protection sent a letter advocating protection of personal customer information held by Borders Group, which is currently in bankruptcy. BCP Director David Vladeck’s letter, addressed to the consumer privacy ombudsman appointed by the court overseeing the Borders bankruptcy, noted that Borders collected substantial amounts of information from customers, including records of books and videos purchased, and that Borders had promised its customers that it would not share that information without consent. The letter recommended that any transfer of personal information in connection with a bankruptcy sale take place only with consent of Border’s customers or with significant restrictions on the transfer and use of the information.
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