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Google blames ‘human error’ for data leak

Posted on January 12, 2010July 3, 2025 by Dissent

Jeremy Kirk reports:

Google is apologizing after it mistakenly e-mailed potentially sensitive business data last week to other users of its business listings service.

The company’s Local Business Center allows businesses to create a listing for Google’s search engine and Maps application, as well as add videos, coupons or photos.

Google then provides data on how customers found the listing, showing search terms people used before clicking the listing and other data such as the geographic location of someone who looked up driving directions to the business.

Google will send reports to those who are signed up. Early last week, Google sent the reports to third parties by mistake. The mistake affected several thousands businesses registered with Local Business Center, of which there are more than a million.

Read more on Network World.

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