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Google Docs Glitch That Locked Out Users Underscores Privacy Concerns

Posted on November 1, 2017June 25, 2025 by Dissent

Maya Salam reports:

Google Docs threw some users for a loop on Tuesday when the service suddenly locked them out of their documents for violating Google’s terms of service. The weird part? The documents were innocuous. The alerts were caused by a glitch, but they served as a stark reminder that not much is truly private in the cloud.

“This shows that Google is using advanced machine learning and other A.I. technologies to examine vast amounts of information in near real time,” Dana Gardner, a leading cloud expert and a principal analyst at Interarbor Solutions, said on Tuesday.

Read more on The New York Times.

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