I tried to get REAL ID the last time I renewed my driver’s license. I carefully followed all the directions on the web site and made an appointment at the DMV. Despite waiting more than an hour for my appointed time, when I got up to the window, they asked me for documentation that I…
Grandmother sues cop who wrongly targeted her home using “Find My” app
Technology is great. Until it isn’t. Ashley Belanger reports: In January, Colorado police officers confined a 77-year-old grandmother named Ruby Johnson for hours in a squad car without even offering a glass of water during a time when she was due to take her daily medications—why? Nobody told Johnson what was going on when she…
SuperCare call recording $750K class action settlement
Most of the class action lawsuit settlements I post involve data security breaches, but this one involves informed consent. Top Class Actions reports that SuperCare has agreed to pay $750,000 to resolve claims it illegally recorded consumer calls without consent. The settlement benefits consumers who had at least one phone call recorded without their consent…
911 dispatchers say skiers are accidentally setting off Apple’s new crash-detection technology without realizing, triggering emergency calls
Brittney Nguyen reports: Emergency dispatchers in a county in Utah told a local news outlet that they’re seeing a rise in accidental 911 calls from skiers who have new Apple products with its crash-detection technology. Suzie Butterfield, a Summit County Dispatch Center supervisor, told KSL.com that dispatchers have been getting phone calls alerting them to “a severe…