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Samsung: Our televisions aren’t secretly eavesdropping on you

Posted on February 11, 2015June 30, 2025 by Dissent

Hayley Tsukayama reports:

Samsung clarified its privacy policy for its smart televisions Tuesday after a panicked flurry of headlines proclaiming that those who bought the sets were essentially bugging their own homes.

[…]

Users can also ask the television to search for something, which then is stored and transmitted to a server to process what users have said. That’s where the “third-party” comes in.

That third party, Samsung said, is Nuance Communications — the prominent voice-recognition software firm that makes products including the Dragon Naturally Speaking line of software. Nuance is providing the service that Samsung uses to recognize what you’re saying so your television can ultimately provide you with the answer you want.

But, Samsung said, users won’t ever be recorded unexpectedly. In the new policy, Samsung makes clear that it “will collect your interactive voice commands only when you make a specific search request … by clicking the activation button” on your remote control or on your screen.

Read more on Washington Post.

Thanks to Joe Cadillic for this link.

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