Susana Zamora reports:
Spain’s data protection agency (AEPD) keeps receiving complaints concerning hotels and accommodation providers asking for a full copy of the guest’s ID card or passport to formalise their reservation or check-in process. Despite the countless and substantial fines that this body is imposing, some establishments still request a copy or scan of the identification documents from their customers.
The obligation of any accommodation establishment to collect certain customer data and comply with the new register of travellers does not give carte blanche to collect more information than necessary. The Spanish data protection agency (AEPD) has reminded hotels of the ban to request a copy of the customer’s ID card or passport during the reservation, as well as to scan their identity document when they arrive at the hotel and check in.
The latest sanction, amounting to 70,000 euros, was imposed on World 2 Meet, S. L. – the travel division of the Iberostar Group.
Read more at SurinEnglish.