Esther Tanquintic-Misa reports that Australian businesses have also used DesignerWare’s PC Rental Agent spyware, software that was recently the basis for an FTC action here in the U.S. But have AU businesses activated the Detective Mode that would capture screen shots and other data? One of the Aussie firms that uses the software acknowledged that…
Tag: Designerware
FTC puts a well-needed halt to furtive data collection by DesignerWare snoop software
In May 2011, I started blogging my concerns about software called PC Rental Agent by DesignerWare, LLC. The software allowed remote surveillance and data collection on unsuspecting customers who had rented computers from some rent-to-own firms. The lawsuit against Aaron’s that made me aware of the issue did not garner as much media attention as…
Injunction Denied in Rental Computer ‘Spyware’ Case
Reuben Kramer reports the latest development in a customer surveillance case involving Aaron’s: A federal judge denied a preliminary injunction sought by a Wyoming couple who claim Aaron’s, one of the nation’s largest rental chains, spied on customers through spyware on rent-to-own computers. Crystal and Brian Byrd, on behalf of a proposed class of consumers…
The media loved the Lower Merion “webcamgate” case but ignores PC Rental Agent case?
I continue to be surprised at how little coverage I’m seeing in mainstream media about a case involving software that can and allegedly has take(n) remote screenshots of customers in their homes without their knowledge. I’ve posted a few blog entries on the potential class action lawsuit against Aaron’s Inc, Aspen Way Enterprises (a franchisee),…