Mike Spinney has a thoughtful commentary on Ponemon.org about reactions to recent revelations that a Google engineer had improperly accessed user accounts. He writes:
To focus on Google (or, less specifically, the Internet) as the bad actor in this story is to miss the bigger picture: online or offline life involves risk, and the best way to mitigate risk is through informed engagement. Trust is integral to that engagement and, unfortunately all too often, so is betrayal.
Read his commentary on his blog.