Privacy International is taking on a website that hoteliers use to “blacklist” problem guests. The site had been mentioned in previous coverage on this site a few weeks ago. Now Aaron Sharp reports:
Personal data watchdog Privacy International has called for a government investigation into a Bristol based company keeping a national blacklist of nightmare hotel guests.
The new website GuestScan.com allows hotel owners to share information about “known or potential troublemakers” in an online hall of shame which lists the extent of their bad behaviour as well as personal details.
Using the database, hoteliers can identify problem guests in advance, reducing the risk of trashed rooms, non-payment or anti-social behaviour.
Read more on Click Liverpool.
The concept seems to have a lot of support apart from the privacy community and it will be interesting to see what the ICO says about the legality of such blacklisting.