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Apple denies tracking iPhone users, but promises changes

Posted on April 27, 2011July 3, 2025 by Dissent

Gregg Keizer reports:

Apple today denied that it tracks iPhone and iPad users, saying that “users are confused” about the issue.

In a statement posted on its Web site, Apple defended the practice, but admitted that there were bugs in its software that would be fixed “in the next few weeks” with an update to iOS, the mobile operating system that powers the iPhone and iPad.

A privacy expert applauded Apple’s acknowledgement of the problem and its promise to make changes, but questioned the company’s flat denial that it never tracked users.

Read more on Computerworld.

In related coverage, EPIC.org explains:

In response to growing public concern about the collection of location data, Apple announced today four changes to iOS4. Apple said it will (1) limit the storage of locational data to one week; (2) stop transferring locational data from the device to the user’s computers, (3) allow users to delete all locational data collection on the device; and (4) encrypt the locational data stored on the device. The update should be available in the next few weeks. The recent change was sparked by a research paper which revealed that Apple was routinely storing tracking data on Apple iPhones and iPads in a secret file “consolidated.db.” Congressman Markey and others wrote to Apple to express concern. Apple pledged that the company “has no plans to ever” track iPhone users. EPIC has commended Apple for moving quickly to address this problem. For more information, see EPIC: iPhone and Privacy and EPIC: Locational Privacy.

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