Beleagured voice-transcription company Spinvox has responded to criticisms, claiming its technology works as claimed, and the company does not break customers’ privacy. Spinvox said its speech system outperforms rivals on “accuracy, speed, scale, reliability and language range” and denied that the majority of messages are transcribed by people in call centres in South Africa and…
Council admits snooping through rubbish
“Disgraceful” council staff have been snooping through residents’ rubbish to monitor their recycling habits, it has been revealed. Residents across Rother, including Battle, have had their refuse rifled through by East Sussex County Council, without their knowledge or consent. And council staff have also been accused of using their findings to rate households across the…
Andrews breach puts media decisions in spotlight
The secretly taped video of ESPN reporter Erin Andrews in her hotel room is an example of media at its most viral — although online for months, it didn’t catch fire until last week when it became Google’s most-searched subject and put the Bristol-based sports network at the center of the story. […] The New…
Amazon’s Bezos: deleting Orwell books was ‘stupid’
Amazon.com was widely criticized last week for deleting electronic copies of George Orwell’s novels from its customers’ Kindle readers after it discovered that it had inadvertently sold unauthorized editions of the books. On Thursday, Amazon’s chief executive, Jeffrey P. Bezos, posted a statement on a customer forum, publicly apologizing for his company’s handling of the…