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Uber’s terrible, horrible, no good, very bad day

Posted on November 19, 2014July 1, 2025 by Dissent

Andrea Peterson reports:

In the four years that it grew from a start-up to a company valued at $18 billion, car hailing service Uber’s aggressive tactics have made the company a lot of enemies — local regulators, taxi drivers and some journalists among them.

But no legal battle or protest caused the company as many public relations headaches as did a BuzzFeed report from this week that claimed that an Uber executive had floated the idea of hiring researchers to dig into the personal lives of journalists who had written critical articles about the company and that a general manager at Uber’s New York  City office had accessed a reporter’s travel data without permission.

[…]

The ride-hailing service says it is investigating the situation. In a blog post Tuesday, the company said employees could access rider data only for a “limited set of legitimate businesses purposes” and that violations of their data privacy policy would prompt disciplinary action “including the possibility of termination.”

Read more on Washington Post.

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