The Insurance Corp. of B.C. is defending its decision to enter into an agreement with B.C. chiropractors that could give the corporation access to patients’ medical records.
Under the deal, ICBC will pay chiropractors a $900 flat fee for treating an ICBC customer. The chiropractor could then provide ICBC with records of the patient’s treatment.
But the B.C. Trial Lawyers Association says the agreement is a clearly a conflict of interest and filled with privacy concerns. It accuses ICBC of trying to gain information to help reduce payments to accident victims who are making a claim.
The B.C. Chiropractors Association said medical records unrelated to a particular treatment will not be forwarded to ICBC.
ICBC spokesman Adam Grossman said the voluntary two-year pilot project with chiropractors is designed to give ICBC customers faster access to treatment, and customers should not be concerned.
“Some people don’t believe it but we actually have our best customers’ interests at heart. This is going to be a great program for our customers, ” Grossman said.
Read more on CBC.
Judging by the number of comments on the news story on CBC’s site, a lot of people may not believe that ICBC has their best interests at heart.